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Should you allow your customers to self-schedule and book online? What are the pros and cons?

In a day and age of immediate gratification, self-service is at the top of the list for consumers when evaluating giving their business to brands. When self check-out kiosks firsts emerged, we had those futuristic flashes and many of us, hesitation around trusting these cashier-less machines.  Like all things tech, we got used to them rather quickly, and they even became the preference for the swift, quick, grocery store exit strategy.  With the adoption of self-service kiosks, self-service in all consumption habits has come to be assumed.  The days of phoning a hotel for a reservation have long fled, and welcomed in their wake online booking and check-ins.

Self-scheduling is easy!  The customer experience is excellent, and it gives you ample flexibility on the backend.  Here are some of Appointment Plus’s reasons for allowing customers to online book:  

– There’s a new phenomenon called telephonophobia, meaning people are scared to dial out and make a phone call.  If your consumers have telephonophobia, you can bet they won’t be contacting you direct for a reservation.

– It’s easy to follow up via email, reminding customers about their appointment and giving them the option to cancel or reschedule.

– Options.  Customers love options, and online booking lets them see all of the availability to choose the best-suited time-slot for their scheduling needs.  There’s no reflection on you as unaccommodating.  If a slot is booked, it’s easy for the customer to assume that it’s because another user has opted for that time slot.

– You can make the appointment work first.  Schedule the slot and then follow up for more information that needs to be input into the system.  This makes the process so easy for consumers.  When they know they have thirty minutes (let’s be honest, even ten) minutes of information gathering, they are too intimidated by the time commitment.  Get the appointment booked and gather the details later.

The best way to make the process run smoothly on both ends is to employ an appointment scheduling software.  It removes the kinks that naturally arise in self-booking and help your priorities on consumer experience and brand development.

If you are looking into online appointment scheduling software, Appointment Plus is your go-to source.  We’ll cater appointment software to meet your exact business needs.  Give us a shout! We look forward to working together!

Here are Effective Ways that Athletes can Keep on Earning Money while Competing

The biggest fear among athlete students is that of graduation. Four years of their college life made up mostly of training and competitions with minimal focus on academics can be pretty scary for most athletes. But if you want to focus on your career as an athlete, there shouldn’t be any worry! You can still do what you love to do while earning successfully on the side with these top 3 recommendations!

  • Manage your expenses wisely

Majority of student athletes have little know-how on managing their money. As most of their allowance comes from the school, they have gotten used to money that is easily handed out to you for four years. Once you have graduated, you are left with the savings that you may have kept during your college years. If you need help in managing your finances, there are many applications online that can help you learn how to budget your money wisely.

  • Babysitting services

This is the most common way young adults have made money for many decades. There will be times when you have free time in your hands during college years. Instead of slacking off or doing nothing, why not babysit the kids of neighbors, friends, or relatives. After graduation, you can still do babysitting services while looking for employment. There are also babysitting referral websites that can help you search for potential employers within your neighborhood or city.

  • Conduct private lessons

If you are a super athlete, why not earn from what you do best? If you are a swimmer, offer a swim clinic for children in your community. Since you have the credentials and the skills, you will be more than eligible to teach the sport you’re in. One-on-one lessons for those who can afford is a great way of generating income on a regular basis too.

 

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